Kevin IPTV Refund Policy
At Kevin IPTV, customer satisfaction is our top priority. We strive to provide the best IPTV experience, but we understand that sometimes things may not work out as expected. Here’s our refund policy:
7-Day Money-Back Guarantee
If you’re not completely satisfied with your Kevin IPTV subscription within the first 7 days of purchase, you’re eligible for a full refund under the following conditions:
- You have not violated our Terms of Service.
- Your account is in good standing.
- You have not excessively streamed or unusually consumed bandwidth.
How to Request a Refund
- Contact our customer support team at [email protected] within 7 days of your subscription purchase date.
- Provide your account information (username, subscription plan, purchase date).
- State your reason for requesting a refund.
Refund Processing
- We will review your request and determine eligibility based on our policy.
- Eligible refunds are typically processed within 5-7 business days.
- Refunds will be issued to the original payment method.
Important Notes
- The 7-day money-back guarantee applies to new subscriptions only.
- Renewals and subscription upgrades are not eligible for refunds.
- Partial refunds for unused subscription time are not offered.
- We reserve the right to deny refund requests if we suspect abuse or violation of our terms of service.
Questions?
If you need further clarification regarding our refund policy, feel free to contact us at [email protected].
We Value Your Feedback
Your satisfaction is important to us. If you’re not fully satisfied with Kevin IPTV, please let us know how we can improve our service.