Privacy Policy

Last Updated:

1. Information We Collect

We collect only what’s necessary to provide and improve our Service:

Account Info: Email address, WhatsApp number (optional)
Payment Data: Processed securely by third-party gateways (we never store card details)
Usage Data: Device type, app version, connection logs (for troubleshooting)
Support Communications: Messages via WhatsApp, email, or contact form

2. How We Use Your Information

Create and manage your subscription account
Provide technical support and service updates
Send important notices (e.g., maintenance, policy changes)
Prevent fraud and enforce our Terms of Service
Improve Service performance and user experience

3. Data Sharing & Third Parties

We do NOT sell your personal data. We may share information with:

Payment processors (Stripe, PayPal) for transaction fulfillment
Hosting providers to maintain Service infrastructure
Legal authorities if required by law or to protect rights

4. Cookies & Tracking

Our website uses essential cookies for functionality. We do not use advertising trackers or third-party analytics that profile users. You can manage cookie preferences via your browser settings.

5. International Users

Kevin IPTV serves customers globally. By using our Service, you consent to the transfer and processing of your information in [UK], where our servers are located.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt-out of marketing communications
Request data portability
Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain account information for the duration of your subscription plus 12 months for support purposes. Payment records are kept as required by financial regulations.

8. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect data from minors. If you believe we have, contact us immediately for deletion.

9. Policy Updates

We may update this Privacy Policy periodically. Material changes will be notified via email or website notice. Continued use constitutes acceptance.

10. Contact Us

Privacy questions or requests?
📧 Email: [email protected]